REGALLITY and its subsidiary companies respect the privacy rights of its online visitors and recognise the importance of protecting the information collected about them. We have adopted a corporate wide privacy policy that guides how we collect, store and use the information that you provide us with.
We are committed to protecting the security and confidentiality of your personal information by providing you with a safe and secure transaction environment when buying online. As part of our commitment to your privacy rights and security, our website has been certified by Verisign.
If you are under 18, we require that you inform a parent or guardian about REGALLITY's Privacy Policy as well as requiring their consent to the privacy policy before ordering online.
The following information is provided by REGALLITY to enable our online visitors to be fully informed of our privacy policies. By visiting Jimmychoo.com, you are accepting and consenting to the practices described in this privacy policy and the Terms and Conditions.
- Exactly what personal information may be collected and by what means
- Other information we collect through our services
- What about Cookies
- How this information may be used, including anyone it might be shared with
- Opt-in and opt-out provisions
- Job applicants
- How you can access and, if necessary, change the personal information REGALLITY maintains
- Safeguarding your personally identifiable data
- Where and how to ask questions or file complaints
- Your consent
Please note that this policy applies to REGALLITY and/or its subsidiaries, but not to websites maintained by other companies or organisations to which we link. Please ensure that you read the privacy policy of such other companies or organisations before submitting any personal information. Furthermore, from time to time REGALLITY may employ third party business partners to collect personal information on REGALLITY's behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by REGALLITY to fully comply with the REGALLITY privacy policy as set forth herein.
Exactly What Personal Information May Be Collected About You And By What Means?
REGALLITY collects personal information in several ways directly from its online visitors when they order for themselves, or when they register for a service offered by REGALLITY. If an order is placed with us, we need to hold personal information including your name, Email address, phone numbers, home address and birth date so that we can process and fulfil your orders. Credit card details are entered directly into our payment partner's systems and are neither transmitted nor held on REGALLITY systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
Other Information We Collect Through Our Services
As a user of our services, we may collect non-personal data about use of the website, such as pages viSited, times and volume of use of the services as well as traffic data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.
What About Cookies?
Our Site uses cookies to keep track of how often you visit our Site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.
How This Information May Be Used, Including Anyone It Might Be Shared With
REGALLITY may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
When you open an account with Jimmychoo online, you will be asked to confirm that you wish to join our mailing list to receive latest news and collection updates. If you opt-in for this service, the information you provide will allow us to alert you to new products, features and enhancements; special offers; and events of interest. Similarly, if you opt-in for this service, from time-to-time we may use the information you provide to promote the products and services of our business partners. We do collate statistical information about Site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services. We strive to limit use of your information to those offers that we think you would appreciate receiving. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our Site design to better meet our visitors' needs. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.
Opt-In And Opt-Out Provision
When you register for emails and open an account, we will provide a link to the privacy policy. You must register before you can place an order.
At all times, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any e-mail we send you will contain an easy automated opt-out link so that you can opt-out of that particular mail shot. Simply follow the indications in the e-mail. In particular, you can opt-out from having your personally identifiable information shared with our business partners or REGALLITY's subsidiaries (except as required by law, court order, or as requested by other government or law enforcement authority or as may be required to deliver your purchases). It is not the Company's current policy to share its customers' personal details with third parties other than as stated herein.
Should you choose to have your name and personal data removed from our database all together, you can do so by sending an Email to ADMIN@REGALLITY.COM or by writing to us at:
Regallity, c/o Data Protection Officer, Regallity Limited, 21 - 23 Station Road, Edgware, Middlesex, HA8 7JE
How You Can Access And, If Necessary, Change The Personal Information Regallity Maintains
If for any reason you are concerned that the personal information maintained by REGALLITY is not correct, please visit the web Site and, after logging into the Site using the "Sign In" menu on the home page; your personal information will be made available for review and change in the "My Account" section. Only you, and/or upon request from you, the Customer Care department can access your personal data from the web Site using your password and User ID. If you prefer to contact us by E-mail at admin@regallity.com we will amend your personal details.
Job Applicants
Job applicants should refer to the special privacy statement concerning their applications here.
Safeguarding Your Personally Identifiable Information
We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.
Where And How To Ask Questions Or File Complaints
If you require further information about our Privacy Policy, please go to the help section of the web Site where frequently asked questions (FAQ's) are answered, if you require more information please go to the Contact Us section of the web Site and send an e mail to the relevant regallity.com department. If you wish to talk to a regallity.com customer care representative please call (+44) (0) 20 8732 4858.
Your Consent
By visiting regallity.com, you are accepting and consenting to the practices described in our Privacy Policy and the Terms and Conditions.
Security Policy
Your regallity.com password
Your password is your key to your personal information on the Site including your account information and your order information. Please keep this in a safe, secure place and do not share your password with others. If you should forget your password, we can email the password prompt to your account's email address.
Internet Security Technology
When you place an order with us using our secure online order form and a modern web browser such as Microsoft's Internet Explorer or Netscape's Navigator, the order is encrypted. The use of SSL encryption scrambles data sent from the browser to the Site's server in such a way that only regallity.com can read it.
The Secure Sockets Layer (SSL), created by Netscape, is the standard for secure data transmission over the Internet. SSL uses authentication and encryption technology developed by RSA Data Security Inc.
Web browsers such as Netscape's Navigator and Microsoft's Internet Explorer support SSL.
When you have finished shopping and are ready to check out, you can link to the regallity.com Secure Online Order form. At this time the connection will change to a secure channel.
How To Check Your Browser Security
You will notice that when you look at the location (URL) field at the top of the browser you will see it begin with https: instead of the normal http: This means that you are in secure mode.
You can also verify the security of a document by examining the security icon at the bottom-right hand corner of your browser. (Usually a lock and key padlock or a solid gold key depending on your browser and version.)
This is your assurance that your browser and our server are communicating securely. All information transmitted on our secure online order form is encrypted while in transit, so that even if the information is intercepted, because it is encrypted, it is useless to anyone.
When our Secure Payment Server has received your credit card information it is sent directly and encrypted to the DATACASH server and will never be stored or saved at the Site.
Digital Security Certificates
At REGALLITY, we are committed to protecting the security and confidentiality of your personal information by providing you with a safe and secure transaction environment when booking online.
The Site uses the industry's strongest 128-bit SSL Encryption from VeriSign. VeriSign Security Services safeguards some 500,000 e-commerce sites.
128-bit SSL encryption is the de facto cryptographic standard that we use for securing data communication between the browser and our website. Digital certificate technology is used to ensure transaction privacy, message integrity and server-side authentication. This also serves as an assurance that the website runs legitimately under the care of REGALLITY.